Return & Refund Policy

RETURNS

We have a 100% customer satisfaction guarantee.

All products are returnable within 30 days of the item's delivery. No questions asked!

 If 30 days have gone by since your purchase, please contact us.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Once return approval has been received, products must be returned within 14 days.

Shipping for Returns

Please email us here before sending in your return.

After the return request, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If your item is shipped internationally from one of our warehouses overseas, we may not approve your return request in some conditions or we may deduct the cost of international shipping from your refund.

You can always contact us here for any return questions.

REFUNDS (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on the refund policy of your bank and how you paid.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us here.

Exchanges (if applicable)

We only replace items if they are defective or arrived damaged. If you need to exchange it for the same item, contact us here sharing the pictures of the problem with the item. We promise a refund or a replacement without a return. You do not need to deal with the return process at all!

Please note that, in some unique cases, we reserve the right to ask for the return for the replacement of the item.